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Go to the shopShipping & Delivery
Shipping & Delivery
At Mohsinali’s Frames, we take pride in ensuring that every artwork, mural, mirror, and décor piece reaches you safely and on time. This Shipping & Delivery Policy outlines how we process, ship, and deliver your orders.
1. Order Processing
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All orders are processed within 2–5 business days (excluding Sundays and public holidays).
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If we are experiencing a high volume of orders, processing may take slightly longer. In such cases, we will notify you via email or phone.
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Orders with incorrect or incomplete address details may face delays.
2. Shipping Methods & Charges
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We partner with trusted courier and logistics services to ensure timely delivery.
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Shipping charges are calculated at checkout based on the size, weight, and destination of your order.
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From time to time, we may offer free shipping promotions, which will be clearly communicated on the website.
3. Delivery Timeline
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Domestic orders are usually delivered within 5–10 business days after dispatch.
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For remote areas, delivery may take up to 12–15 business days.
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For international orders (where applicable), delivery timelines will vary and may take 2–4 weeks, subject to customs clearance.
4. Order Tracking
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Once your order is dispatched, you will receive a tracking number via email/SMS.
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You can use this tracking number on the courier partner’s website to monitor the status of your delivery.
5. Damaged / Delayed Shipments
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While we take utmost care in packaging, if your product arrives damaged, please report it within 48 hours with photos.
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Any delays caused by natural calamities, strikes, logistics issues, or unforeseen circumstances are beyond our control, but we will assist you in resolving them.
